Staying Connected

Email

Email is a relatively new service at DOC facilities and is proving to be popular addition among offenders and their friends and family. This service is provided through a DOC contract with Edovo and is available at Montana State Prison, Montana Women’s Prison and Pine Hills Correctional Facility.  

Click here to learn more about how to connect using Edovo email. 

Questions? Contact Edovo at connect@edovo.com

Requirements and restrictions exist for email use. For more information, please closely review the following policies.  Failure to adhere to these policies may result in revocation of email privileges. 

3.3.6 DOC Offender Mail Policy 

Mail 

Mail arrives at, and leaves, facilities via regular mail service. Requirements and restrictions exist for what items may be sent to, or received from, DOC facilities. For information about these restrictions, please closely review the following policies related to mail correspondence Failure to adhere to these policies will result in mail being returned or other disruption in mail service. 

3.3.6 DOC Offender Mail Policy 

Phone Calls 

Phone calls originate with offenders inside DOC facilities and are completed when the recipient accepts the charges or sets up a prepaid phone account with the inmate telephone system provider, CenturyLink. Billing and account management are handled by ICSolutions, Century Link’s billing agent. Friends and family must set up a prepaid phone account through Century Link/ICSolutions in order to receive calls. Accounts will be connected to a phone number that has been approved by the facility. 

Cost per minute = 10 cents (Calls are limited to 30 minutes.) 

Requirements and restrictions exist for phone calls. For more information, please closely review the following policies.  Failure to adhere to these policies may result in revocation of phone privileges. 

3.3.7 DOC Offender Access to Telephones Policy 

To set up your account, refer to these instructions: 

Instructions (English) 

Instructions (Spanish) 

Or, contact ICSolutions at: 

Phone: 1-888-506-8407 

IC Solutions Website 

 

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