General Procedures

No more than four (4) people, including children, may visit each offender at one time.

The length of visits will be determined by the number of visitors waiting and the distance that each has traveled. For example, when the visiting room has reached its capacity and visitors are waiting in the lobby, visits may be limited to four (4) hours for those who traveled over 300 miles and two (2) hours for those who traveled a shorter distance.

Offenders who have not received a visit for the weekend will have priority before those who have already received visitors.

All adult visitors are to show positive picture Identification prior to each visit.

Hours of Visitation at Crossroads Correctional Center are:

Saturday and Sunday-

General Population 8:00 A.M. to 5:00 P.M.

Federal Inmates 8:00 A.M. to 12:00 P.M.

Non-contact State Inmates 12:30 P.M. to 5:00 P.M.

Allowable Holidays-

Times will be determined as each holiday approaches. Offenders will be responsible for letting their visitors know of the allowable times.

Memorial Day, Labor Day, Fourth of July, Thanksgiving Day and Christmas Day.

Inmates/residents receive the visiting policy upon intake in their inmate handbook.

For visiting information, call 406-434-7481  
For information regarding legal visits, call 406-434-7452

Approval to Visit

There will be a limit of 25 persons on an offender's approved visiting list. If a visitor is on one offender's visiting list that visitor cannot be on another offender's list unless the visitor is a member of the immediate family.

On admission to the institution, offenders will be provided with an inmate handbook which includes a copy of the visitor questionnaire and rules. Additional questionnaires and visitor information sheets are available in the housing units. It is the offender's responsibility to provide all the necessary information (visiting/mailing questionnaires/visitor information sheets).

To be approved for visiting, the prospective visitor must complete the questionnaire accurately. Separate questionnaires must be submitted for each adult and child over age 18. Birth certificates must be provided for persons under age 18.

Persons under 18 may visit only in the presence of a parent or guardian. If the parent/guardian does not wish or is unable to visit the offender, then the parent/guardian must send a notarized statement, with the date of the visit included, allowing another approved visitor to accompany the child. Such document is good for six months.

The Chief of Unit Management or designee will will review the visiting questionnaire to ensure that the form has been filled out completely. Incomplete questionnaires will be not be approved.

Persons on active probation or parole, or other forms of conditional release (including, but not limited to, furlough or work release), ordinarily will not be approved. In compelling cases such as immediate family (mother, father, brother, sister, wife, husband, children and grandparents), step-parents and half-siblings may be included if they spent a substantial portion of the offender's formative years with him/her. The individual must obtain the permission of the supervising agency and the Warden/Chief of Security/Program Manager or designee, prior to being allowed to visit.

Persons with criminal records will not be automatically excluded from visiting but must be approved by the Warden/Assistant Warden/Chief of Security/Chief of Unit Management or designee. The nature and extent of an individual's criminal record, supervision status, history of recent criminal activity, and potential threat to the safety and security of the facility will be weighed against the benefits of visitations in determining eligibility.

If there is reason to believe that a person may have a potentially detrimental effect on the offender or may constitute a threat to the security of the facility, that person will be excluded from the approved visitors list.

When an individual is approved or disapproved for visitation,notice will be given to the offender. It is the offender's responsibility to notify visitors of their approval or disapproval.

When an individual is not approved for visitation, notice of the reasons will be given to the offender. The visitor may reapply for visitation in six months. The only exception is When the disapproval due to the questionnaire having been filled out improperly. The offender may appeal the decision to the Warden/Assistant Warden/Chief of Security/Chief of Unit Management or designee.

All visits of The United States Marshal Service detainees shall be non-contact.

When an offender moves from the Montana Department of Corrections custody to the custody of The United States Marshal Service (or reverse), the inmate's visitation list does not follow.

The Administrative Duty Officer will make the final decisions in the matter of dress. If in their estimation clothing is not appropriate, the visitor will be asked to leave. The visitor will not be allowed to cover or wrap the problem in question; he or she must leave.

Special Visits

Visits of otherwise unapproved visitors, extended visits, or visits on non-visiting days may be submitted on a special visitation request. This request must be approved by the Visitation Officer, Chief of Security, and the Warden.

Legal Visits

Attorneys and attorney representatives

During normal visiting hours, attorneys and their representatives, ie. investigators, paralegals and law students, are permitted to visit inmates in reasonable numbers for business purposes.

Notice of Visit

The facility requires notification 24 hours in advance of an intended visit, unless it can be shown that such notice was not possible.

Credentials of attorneys and attorneys' representatives

Each attorney must present bona fide evidence of his/her license to practice law, to include a state bar membership card and matching identification, such as a driver's license.

The facility may require the employing attorney to submit an affidavit to the Warden/Administrator certifying that the attorney's representative, [law clerk, paralegal, investigator] is employed by the attorney.

The attorney's representative [law clerk, paralegal, investigator] must show picture identification and written evidence of their authority to visit the inmate/resident from the attorney for whom the representative works.

Attorneys and their representatives can be frisk or pat searched. Their belongings may be searched for contraband.

Improper acts [such as those not in conformance with this or other CCA policies and procedures] committed by an attorney or attorney's representative while in the facility may result in termination of visit and denial of future visits.

Visits With Members of the Clergy

Members of the clergy who wish to visit with an inmate/resident on a professional basis must make a request to the Warden/Facility Administrator or designee prior to the visit.

Wardens/Administrators may require written proof of the persons clergy certification from the church, ministry, or the like.

Such clergy visiting will not be counted against the inmate's visiting hours.

Any member of the clergy who wishes to visit regularly as a friend rather than in his/her official capacity must make application to be placed on the inmate/resident's regular visiting list.

Twenty-four (24) hour notice is required for clergy to visit.

Denial or Termination of a Visit

A particular visit may be denied or terminated under the following circumstances:

  • Visitors are under the influence of drugs or alcohol;
  • The visitor refuses or fails to produce sufficient identification or falsifies identifying information, if required by the facility;
  • Reasonable suspicion exists that the security and order of the facility may be endangered by the visitor;
  • The visitor or inmate/resident becomes disruptive during the visit, causing the order of the facility to be endangered;
  • The visitor refuses to submit to a pat or scanning search;
  • The visitor is in violation of facility rules or regulations; or
  • Insufficient space

Visitation privileges of a visitor may be suspended if reasonable suspicion exists that the security of the facility may be endangered by the visitor. Privileges are suspended only by the Warden/Facility Administrator or designee.

Prior to suspending visitation privileges, notice will be given to both the inmate/resident and to the visitor as to the reasons for the suspension.

The inmate/resident and the visitor will be allowed to submit written (or, if time demands, oral) statements in opposition to the proposed suspension.

A written notice of the decision, including a statement of reasons will be given to the inmate/resident and to the visitor. The statement of reasons may be deleted to the extent that it would jeopardize the security of the institution or the safety of any individual.

In the case of an indefinite suspension, the notice is to include a date when re-application for visiting privileges may be made on behalf of the visitor.

Based on the information provided by the staff and by the inmate/resident and/or the visitor, visitation privileges may be suspended for a specific period or indefinitely.

The visitation privileges may be temporarily suspended pending completion of the above process.

Dress code and Allowable items

Visitors are not allowed to bring any items to leave with the offender(discouraged from bringing items requiring the offender's signature). Legal items may be handled through the offender's legal representation. Checks or other financial matters may be better resolved through other means (ex. joint accounts, power of attorney, etc.) Crossroads Correctional Center will not accept money orders or cash for the offenders at visitation. Money orders may be sent through the mail only and will be accepted from immediate family approved on the offender's visiting list.

Non-allowable items include: Tank tops, Halter tops, shorts (children 6 or under allowed), bikini tops, bib overalls, shirts with open backs, spandex pants or tops, improperly fitting sweat pants, loose knit/mesh tops, wraparound skirts, see-through fabrics, down-filled vests, hats, caps or scarves, low cut/unbuttoned tops that expose undergarments or cleavage, belts with hidden compartments/money belts, any clothing that refers to obscenity, alcohol or drugs, sunglasses.

Allowable baby items include: one (1) clear plastic bottle of formula or juice, one (1) factory sealed plastic jar of baby food, one (1) baby spoon, four (4) diapers, one (1) small bib, one (1) small package of wipes, one (1) blanket, not quilted, ** no carriers or diaper bags. The above items may be placed in a clear plastic bag.

All other personal property is to be left in the visitor's car. Provisions will be made for coats to be stored while visiting. Coats are not to be worn in the visiting room. Crossroads Correctional Center is not responsible for lost or stolen items.

Visitors may not leave the visiting area or lobby until told to do so.

Visiting directions and General Traveling Information to Crossroads Correctional Center

Directions to the facility are as follows:

Phone number (406) 434-7055

Traveling from Great Falls, take exit 358 (Marias Valley). Turn right a the first stop sign. Travel down the hill to the next stop sign. Turn left onto the frontage road. The traveling direction would be North, parallel to Interstate Highway 15.

Follow the frontage road for approximately three (3) miles to the left hand turn that will take you under the Interstate and onto Heath Road. At the stop sign directly after the underpass, make a right hand turn and follow the pavement to the parking area of the facility.

Traveling on highway 2 from either the East or the West, turn onto the frontage road which is between Pizza Hut and the Crossroads Inn. Follow the curve on the frontage road and travel up the hill past the Comfort Inn. Continue traveling south until the first right hand turn (Heath Road), which goes under the overpass. Follow the pavement to the parking area of the facility.

Transportation to Shelby is available on both AMTRAK and Rimrock Stage Bus Lines. Schedules will be posted in both the lobby and visitation areas of the facility. Updates will be posted as changes in the schedules occur