Director Reginald D. Michael
Deputy Director Cynthia L. Wolken
Executive Assistance Sandy Jacke
Communications Director Judy Beck
Government Relations Director Adrianne Cotton
The Director’s Office provides centralized leadership, determines direction and priorities, and establishes overall policy for the department. It is responsible for addressing major issues and questions raised by citizens, policymakers and reporters. The office’s functions provide support and assistance to all operations, facilities and divisions throughout the Department of Corrections.
American Indian Liaison Harlan Trombley
The American Indian liaison advises the department on matters related to American Indian culture within the realm of corrections. He is the point of contact for American Indian offenders and their families, and is the liaison between the department and the tribal councils. The American Indian Liaison is the technical advisor to department staff regarding issues related to American Indian offenders and culture. The liaison’s responsibilities include:
- establishing working relationships and communication channels with the eight established tribal councils in Montana
- identifying American Indian cultural needs in department programs and facilities, and their impact on correctional practices and policies
- communicating with inmates and their families, crime victims and others who have questions or concerns about American Indian culture and correctional practices
- providing training and information to corrections staff on American Indian culture in relation to correctional practices
Human Resources Director Kila Shepherd
The Office of Human Resources (OHR) serves the department’s 1, 400 employees, two-thirds of whom are union, by providing leadership and guidance in talent management and professional development programs with a focus on:
- integrity – personal accountability, fairness, respect, ethics and standards
- innovation – creativity, change and forward thinking
- excellence – quality improvement, consistency and forecasting
To best serve its customers, OHR professionals are located across the state at Montana State Prison and the Training and Development Center in Deer Lodge, the Central Office in Helena, the Montana Women’s Prison in Billings, and Pine Hills Youth Correctional Facility in Miles City.
Human Resources professionals use a consultative approach to provide a wide range of talent management programs and services, including recruitment, selection, on-boarding, employee and labor relations (including contract negotiations for the nine collective bargaining agreements and three unions), performance management (including appraisals and discipline), classification, compensation and workers compensation, as well as ensuring compliance with complex federal and state employment and civil rights laws.
Training and Development professionals provide evidenced-based training and development based on best practices, allowing employees to develop, increase their skill, and acquire the knowledge needed for career success and advancement. This is accomplished through conventional classroom training, distance and computer-based instruction, on-the-job supervised training, and self-study programs.
Investigations Manager Paul Szczepaniak
The Office of Investigations is responsible for criminal and administrative investigations that occur within department facilities and programs statewide, and for locating offenders who have escaped and absconded and returning them to the department’s custody. Investigators share criminal intelligence information about escapees or absconders with regional fugitive task forces and other law enforcement agencies throughout Montana and the United States.
The office also maintains and shares criminal intelligence information about offenders under DOC supervision in relation to the National Infrastructure Advisory Council on Intelligence Information Sharing. The office chief oversees three criminal investigators who are sworn peace officers, two general investigators and a criminal intelligence analyst assigned to the Montana Analysis & Technical Information Center (MATIC).
Chief Legal Counsel Colleen Ambrose
The Legal Office provides legal services and advice to the Director’s Office and to all department divisions. The attorneys also are the legal advisers for the state Board of Pardons and Parole, and are responsible for reviewing agency contracts, administrative rules development and tort claims responses.
Quality Assurance Office Director Kurt Aughney
The Quality Assurance Office (QAO) is responsible for department-wide internal controls, contract compliance, auditing and licensing adult and juvenile correctional facilities, Prison Rape Elimination Act (PREA) management and compliance, policy and procedural management, and safety and risk management. QAO designs and implements multiple quality assurance programs and integrates services, policies and initiatives with all department-operated and contracted facilities and programs to promote successful, consistent and quality practices throughout the department.
Victim Programs Manager Jamie Rogers
The Victim Programs Manager is the contact point for victims of crime and their families, and administers programs that inform, involve, educate and empower crime victims whose adult offenders are under the department’s supervision.
The manager networks with prison and parole board victim information staff to provide accurate and straightforward answers to victims’ questions about offender placement and supervision decisions.